Terms & Conditions
Welcome to Cheeky Heating, Cooling & Plumbing ("Cheeky," "we," "our," or "us"). We’re grateful for your trust and want to be transparent about how we communicate with you, how your information is used, and what to expect when you engage with our services.
Our Messaging Program
By providing your phone number and opting into Cheeky’s text or email communications, you agree to receive messages that help us deliver excellent service and keep you informed. These may include:
- Appointment confirmations, reminders, and updates
- Technician on-the-way notifications
- Job summaries, invoices, or follow-up requests
- Maintenance reminders for memberships
- Seasonal promotions, special offers, or helpful tips for your home
We focus on clear, timely communication — never spam — to make your experience simple and convenient.
Message Frequency
The number of messages you receive depends on your interaction with Cheeky and your service activity. You can generally expect:
- A few messages per appointment or service visit
- Occasional membership reminders
- Periodic seasonal offers or promotions
We keep our communication relevant and respectful of your time.
Message & Data Rates
Standard text messaging and data rates may apply depending on your mobile carrier and plan. Please contact your carrier for details about your specific plan and potential charges.
Opting In & Out
By opting into our communications, you consent to receive messages from Cheeky Heating, Cooling & Plumbing.
If you ever want to stop receiving text messages, simply reply STOP to any message.
For help or questions, reply HELP or contact our office directly.
Once you opt out, you won’t receive any further text messages unless you choose to re-subscribe in the future.
Customer Support
Need help or have a question? We’re always happy to assist.
Phone: 770-762-2582
Email: onlinerequest@cheeksac.com
Website: www.callcheeky.com
Our friendly local team is available during standard business hours.
Your Privacy
We take privacy seriously. Any personal information you share — including your phone number, email, or address — is used strictly to manage your service relationship with Cheeky.
We will never sell or share your information with outside companies for marketing purposes. Information is only shared as necessary to deliver our services, process payments, or comply with legal obligations.
For full details on how we collect, store, and protect your data, please see our Privacy Policy on our website.
Updates to These Terms
Cheeky Heating, Cooling & Plumbing may update these Terms & Conditions from time to time to reflect changes in our business practices, legal requirements, or communication methods. Updates take effect immediately upon posting to this page.
Thank you for being part of the Cheeky family — Don’t Go Nuts, Call Cheeky!
